i need someone

i need someone to help me with this thing
i don't know what's the problem with this thing
i don't understand at all

the story is... i buy this anti virus..same like last year.. before i install my new anti virus i already formatted my laptop.. and i don't think that there will be a problem to install anti virus..that is an easy work right??
i started install my new anti virus... at the beginning there is no problem at all.. but then at the middle of the process suddenly it just disappear... and then nothing.. it should be that i have to activate that anti virus.. but there is nothing.. when i click at the icon of the anti virus..again.. it's nothing.. i don't understand at all... i read the user guide.. but still i don't get a clue... at least it should tell me if i cannot proceed with the installation.. but NOTHING!!.. it left me ALONE!!

ok enough with that anti virus.. i try install other anti virus.. and still..same things happen... is there any problems with my laptop?? but what?? i already formatted it..

maybe i should just listen to my friend that i should send my laptop for specialize...but..there is always a 'but'.. i just don't feel comfortable to give my laptop to someone i don't know..i just feel uneasy when i cannot do it while others can.. i know there is a problem with myself also.. not just my laptop... i'm tired of this thing already

i know i am complaining... maybe i should just accept this.. sometimes thing doesn't happen like we want it to be..
the conclusion is.. I NEED SOMEONE!!!

p/s i have a symptom actually... symptom to speak in english..few days back my younger sister give me text msg in english.. and then i think.." buang tebiat ka hapa budak ni..dah lepas spm baru nak practice english.." but then i still layannnn... and now it jangkit to me.. i know my grammer is up side down.. but then.. apa aku kesah